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Frequently asked questions
Here's some common questions we get asked. Not seeing what you are looking for? Reach out and we will be happy to answer.
How are your candles made?
We hand make all our products in Hoboken, NJ using 100% Natural Coconut Soy Wax, Essential Oils, and Fragrance Oils. We use supplier for our raw materials that are dedicated to sustainable sourcing and reducing their environmental impact.
Where do you ship from?
All candles are hand-poured and shipped from Hoboken, NJ. In stock orders are processed Monday-Friday, excluding holidays, and typically ship out within 1-3 business days. A shipping confirmation email will be sent to you once your order has shipped.
What is you return and exchange policy?
We get it. You're about to purchase something you can't smell until you have it in hand. To make sure you are happy no matter what, we will replace, exchange, or return the product at any time, no matter what. To return your candle, please fill out the Contact form and put "return" + your order number in the subject line and the reason for return in the message.
Do you do wholesale orders?
Yes! Reach out to us on our Contact page and we'll see what we can do for you.